* Shipping fee is automatically calculated by the courier. You are able to check how much the shipping fee is according to your country and zipcode in the cart page or during payment. * Delivery time: 7-10 business days from payment * Please take into consideration that some products may take additional time for delivery and processing. * Your order is shipped once your payment has been cleared. Please contact us at contact@ozkiz.com within 7 days of receiving product if you would like to request an exchange or return on your order. CUSTOMS AND DUTIES *The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.